FAQ's

It doesn’t take more than 3-5 working days after the order confirmation from customer.

 

Customers have the option to pay “cash on delivery.” Alternatively, those who prefer to pay in advance can use Jazz Cash, Easy Paisa, or make a bank transfer.

Upon shipment, you will receive a tracking ID, enabling you to monitor the real-time status and location of your order.

Certainly! You have the option to exchange the item within 7 working days from the date of delivery. Please send back the article along with the original invoice for confirmation. For more details, refer to our Return & Exchange Policy.

Certainly, you can initiate a return for the item and request a full refund without any questions asked. Simply send back the item in the exact same condition as it was delivered, ensuring it is in good shape with intact tags and labels, not ironed, and tidy. During the return process, the customer is responsible for the delivery charges. The refund will be processed through Jazz Cash, Easy Paisa, or Bank transfer.

If you are uncertain about the precise size and feel confused, refer to our “how to measure” section. This will guide you in selecting the most suitable size for your child to ensure a perfect fit.